Fast Service
When you need us, we'll be there. Our heart service team will always act as fast as possible to overcome any obstacles. A speedy response is our promise.
Coway Service
Heart Service
When you join our monthly lease program, heart service technicians will always be available on standby for your needs and regular filter changes. From installation, troubleshooting, or replacing filters, our heart will go on — always.
Coway's Heart Winning Excellence
One of the many reasons people choose Coway
Knowledgeable
We are a team of carefully trained technicians with deep product knowledge — qualified to install and repair every Coway product.
Caring
Our hearts go out to you whenever, wherever. We treat your home with the utmost respect during every visit — your problem is our answer.
Prepared
Heart service members are always prepared for every situation and on standby whenever something happens — one of the reasons our service stands above.
Coway's Customer Service
Furnishing the best service at all times
Installation
We provide installation for all of our water purification and body care systems.
Filter Replacements
Filters are regularly replaced on service cycle.
Maintenance
Every now and then, your products will require maintenance to ensure everything is functioning properly.
Functionality Test
Regular examination of product function ensures your product performs in the best condition.
Answers
Call us any time during business hours — we are here to answer your questions.
Customer Service
Our exceptional customer service stands out among our competitors.
Coway by the numbers
Trusted globally, built for your home
Coway's scale, research, and sustainability work is what stands behind every lease, self-service box, and service visit.
No.1
Brand in Korea
Based on 2025 K-BPI survey data for water purifiers and air purifiers in the Korean market.
10.89M
Accounts
Active Coway accounts worldwide as of 2024.
KRW 4.3T
Revenue
Total group revenue reported in fiscal year 2024.
300+
R&D personnel
Engineers and scientists across Coway's R&D centers as of 2024.
5,779
Intellectual capital
Utility models, trademarks, and registered designs held as of 2024.
50+
Countries
Coway operates across more than 50 countries worldwide.
100%
Zero waste goal
Coway's 2024 target for plant waste recycling — a step toward a cleaner operation.
Ready to get started?
The Coway Viet team is ready to help you pick the right lease plan for your home.